My Thanks Giving Card to Fanfan. The Turkey Father is so happy to see his wife and kids.

m7线浦东段走向

为了配合世博会，m7线浦东段站点基本如下：耀华路站、长清路站、上南路站（与m8换乘）、云台路站、东明路站（与l4换乘）、杨高南路站、锦绣路站、沪南路站、龙阳路站、新国际博览中心站，共10站。
走向调整为：耀华路-博文路-龙阳路。
现为初步设计阶段，站点名称及走向至施工设计时可能会有微调，届时以明年政府正式公布为准。

http://shbbs.soufun.com/asp/bbs/show_new.asp?announceid=4562092&xl=1004103.512

我亲爱的小咪咪，昨天晚上妈妈就又想起你了，如果没有意外的话，你应该已经6个月了，在妈妈肚子里也可以踢翻一杯橙汁了。

这个blog能不能分页呀？好像太长了点吧。

这两天真是什么都担心，愁死我了。突然想起来一定要把这些记下来，登再过几年会过头来看看当初的这些想法和判断是不是正确。
1。房产跌价。刚买了房子，就不断看到各种不利消息，温州1000亿热钱撤离上海，锦绣华城不同地铁等等。
2。华尔兹卖或租。卖了可以直接拿钱，不用麻烦招租户，免收租金下滑之危险。但中午在公司里被狂批一通，因为有2个同事每个月都收4000快的租金。
3。打仗了。我觉得不会打，全国人民除了江泽民以外都不想打仗，当然民族情绪鼓舞下也许会失去理智。但如果打得话，是不是买一些纸黄金和多换些外币会好些
4。微软的股票无法涨到33美元以上，老公忘了选择stock transfer损失了几千美元。不知道是福是祸。老公看到以后，麻烦把数字写上。
5。粮食会继续涨价
6。会通货膨胀

这才发现世界上有这么多的悬念，而在自己工作以前是都不会考虑的。再说，打仗了还可以回爸妈家。

老公最近越来越可爱了，先发了一封email告诉我要打仗，等我哭着叫着的时候，又开始说打仗了就抱着小狗小熊和小猴子去过好日子。

早上老公还告诉我他做了个梦，梦见我们可爱的小女儿不哭也不恼，跟他玩。把他当马骑，高兴死了。

Share these very interesting jokes with my Fanfan.

CREDO

The Ritz-Carlton Hotel is a place where the genuine care and comfort of our guests is our highest mission.

We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience.

The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests.


THREE STEPS OF SERVICE

A warm and sincere greeting. Use the guest name, if and when possible.

Anticipation and compliance with guest needs.

Fond farewell. Give them a warn good-bye and use their name, if and when possible.


THE EMPLOYEE PROMISE

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests.

By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the Company.

The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton mystique is strengthened.




"We are ladies and Gentlemen
Serving

Ladies and Gentlemen"





THE RITZ-CARLTON BASICS:

The Credo is the principle belief of our Company. It must be known, owned and energized by all.

Our Motto is: "We Are Ladies and Gentlemen Serving Ladies and Gentlemen." As service professionals, we treat our guests and each other with respect and dignity.

The Three Steps of Service are the foundation of The Ritz-Carlton hospitality. These steps must be used in every interaction to ensure satisfaction, retention and loyalty.

The Employee Promise is the basis for our Ritz-Carlton work environment. It will be honored by all employees.

All employees will successfully complete annual Training Certification for their position.

company objectives are communicated to all employees. It is everyone’s responsibility to support them.


To create pride and joy in the workplace, all employees have the right to be involved in the planning of the work that affects them.


Each employee will continuously identify defects (M.R. B.I.V.) throughout the Hotel.


It is the responsibility of each employee to create a work environment of teamwork and lateral service so that the needs of our guests and each other are met.


Each employee is empowered. For example, when a guest has a problem or needs something special you should break away form your regular duties, address and resolve the issue.


Uncompromising levels of cleanliness are the responsibility of every employee.


To provide the finest personal service for our guests, each employee is responsible for identifying and recording individual guest preferences.


Never lose a guest. Instant guest pacification is the responsibility o f each employee. Whoever receives a complaint will own it, resolve it to the guest’s satisfaction and record it.


"Smile – We are on stage." Always maintain positive eye contact. (Use the proper vocabulary with our guests and each other. Use words like – "Good Morning." "Certainly," "I’ll be happy to" and "My pleasure".)


Be an ambassador of your Hotel in and outside of the workplace. Always speak positively. Communicate any concerns to the appropriate person.


Escort guests rather than pointing out directions to another area of the Hotel.


Use Ritz-Carlton telephone etiquette. Answer within three rings and with a "smile". Use the guest’s name when possible. When necessary, ask the caller "May I place you on hold?" Do not screen calls. Eliminate call transfers whenever possible. Adhere to voice mail standards.


Take pride in and care of your personal appearance. Everyone is responsible to convey a professional image by adhering to Ritz-Carlton clothing and grooming standards.


Think safety first, Each employee is responsible for creating a safe, secure and accident free environment for all guests and each other. Be aware of all fire and safety emergency procedures and report any security risks immediately.


Protecting the assets of a Ritz-Carlton hotel is the responsibility of every employee. Conserve energy, properly maintain our hotels and protect the environment.

http://www2.tianyaclub.com/New/PublicForum/Content.asp?flag=1&idWriter=0&Key=0&idArticle=21873&strItem=develop

余世伟的这篇演讲稿还真得不错，应该仔细研读。

在一个星期四的下午，听着SHE的歌曲，心里空荡荡的，但也没有漂浮的感觉。我本来是不听他们的歌，因为看过一个访谈节目，觉得他们真的是嗲的一塔利糊涂，根本不是我能接受的style。今天隔壁的小高拿过来作为public music，就顺便听了一下。还挺好的，这也改变了我的观念，所以这也说明了万事不能只看表象和凭印象主义的道理。

早上给community team的intern讲了30分钟的讲座，题目是：how to be a good intern in microsoft.讲了一点，就是commitment,包括一定要self condident, self improvment, no draft, no excuse, be professional and time commitement, ready to help.感觉还是挺有成就感的，引用charles的话来说，叫做大家都用崇拜的眼光看着我。不过之所以感觉高兴时觉得自己还有一些思考的能力，而不是那样不堪的文字工作者。听说charles今天也讲了很多，可怜的charles估计也被憋坏了。没办法，谁让每个人都那么能讲呢？老大往上面一坐，剩余的人只能听了。

最近这一个星期好像心情特别不好，每天都不想回家吃饭，总觉得心里空荡荡的，不知道该向哪里游荡。于是只好在下班了以后，在岳阳楼和其它各种各样的餐馆游荡，说着一些大而无当的话，或互相关心一下婚姻和房产问题。我不知道我为什么这么空虚，或许是因为在无形中，早已没了工作中的成就感。老公也不高兴，于是就两个人一起无聊的游荡。老公今天不上班，在家休息，打了个电话慰问了一下，感觉挺开心的样子。这样真好，我现在有些后悔买了两套房子，否则会不会好一些呢？不知道现在自己是在熬成婆呢，还是在积累经验呢？